We define integrity through actions and decisions. 

UMB is not strictly policy-driven and financially motivated. We consider additional factors that simply don't fit a financial formula. We are dedicated to every city we call home. It's thanks to our communities that we've been in business for more than a century and we strive to be a strong partner in return. As part of this commitment, UMB offers associates 16 hours of paid time off specifically for volunteerism each year.

We believe that trust is earned. In a field crowded with large, slow-moving competitors, we are nimble and able to work with customers as individuals. Our vision is to deliver an unparalleled customer experience to every customer, every time they interact with UMB. With this approach, we have the flexibility to make good decisions one customer at a time. Coming from a place where integrity is the rule, you can be proud to represent UMB.

Our shared mission is to know our customers and anticipate their needs; to advocate and advise; innovate and surprise.