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Contact Us - Merchant Payment Services


If you are an existing Elavon merchant and have questions about your account, please call Elavon customer service at 800.821.2171. You may also visit their Web site,‡.

If you are not currently an Elavon merchant, please call UMB customer service at 800.821.2171 for assistance or more information about Merchant Services.


Need to ask a question? Contact a UMB representative via email:

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UMB uses the latest encryption technologies to ensure the security of our web site. However, we ask you NOT to include confidential information including account numbers, passwords, social security numbers, etc., in the Comments/Questions area of this page. To discuss confidential information, please stop by any UMB banking center or call the phone number listed at the top of this page.

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