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Scams to Watch

UMB is committed to protecting your information and implements security measures to help secure the information you’ve placed in our care. Even so, cybercriminals are clever in combining technology with age-old tactics to gain trust and lure people into revealing or compromising personal information. Here are descriptions of, and resources about, some of the latest scams impacting consumers.


Cybercriminals may call you pretending to be a representative from a computer company or your Internet service provider. During this call, these criminals may claim to have detected a problem with your computer, tablet or other electronic device and will ask for details that can give them access to your device. If you give them access, they may place alarming pop-up messages on your computer, offer free “security” scans or set up links that take you to fake websites – all to convince you that your computer is infected. These scammers want to trick you into paying them, or access your computer and potentially your personal information.

To avoid being caught in their trap, and for more information, please refer to the links below:


A loan may be something you consider for help with medical bills, education costs, car repairs or other expenses. But be careful; cybercriminals have been targeting individuals by pretending to approve and/or grant loans. These criminals make the loan approval seem legitimate, but the end result may be the exposure of your personal information, or your money being stolen. In addition, it’s important to be careful when taking out a student loan or consolidating student loans because cybercriminals also pretend to offer services like total loan forgiveness or loan refunds.

To help you determine which loan products and services are legitimate, review the information in the links below:


Data skimming at fuel pumps and ATMs is like identity theft for debit cards. Skimming takes place when thieves use hidden electronics attached to the card insertion portion of a payment terminal, like an ATM or fuel pump. With these skimming devices, criminals are attempting to steal the personally identifiable information stored on your card. Sometimes, cameras are also mounted near the keypad of these payment terminals, which can record your personal identification number (PIN). If thieves know your PIN and your card data, they may be able to access funds in your account. Worse, criminals may sell your stolen data, and in many instances, you won’t know your information has been stolen until you get a bank statement or an overdraft notice.

For more information on how to avoid being a victim of skimming, visit: